Support in the USA

As a Cultural Care Au Pair you will have access to the largest support structure in the USA of any au pair agency. Starting with our office in Boston, Massachusetts and continuing with our local childcare coordinators, you will work with Cultural Care Au Pair staff to ensure you have the best possible year as an au pair. 

Your Support Representative in the USA

When you arrive in the USA, a network of people are working year-round on your behalf to maximise the success of your programme experience. Most immediate support will come from your Local Childcare Coordinator (LCC), who lives in your community and provides on-the-ground support and serves as a mentor to you throughout your au pair year.

LCCs have monthly meetings with au pairs who live in the same area as you and host social events that help to introduce you to other people in your community. They are of course available for one-on-one personal support and counselling if needed. Here is some of the ways the LCC will support you: 

  • Conduct an interview in your host family's home to prepare for your arrival. 
  • Welcome you with an initial orientation together with your host family when you arrive.
  • Hold monthly meetings for au pairs in your area including seasonal safety training.
  • Maintain monthly contact with you and your host family.
  • Provide advice on local educational opportunities.

Unlike other smaller agencies, Cultural Care Au Pair's extensive network of Local Childcare Coordinators enables us to create strong local communities of au pairs, making transition to life in the USA even easier for you.

Support from the Cultural Care Au Pair office in Boston

Cultural Care Au Pair US head office is based in Boston where our team works to support au pairs and host families in the USA. This fully staffed Cultural Care Au Pair office is responsible for you during your year in the USA and will give you access to a team of Program Directors, who supervise LCCs around the country.   

Cultural Care Au Pair is available for you round the clock. In addition to your Local Childcare Coordinator and Program Director, you can always reach a Cultural Care Au Pair staff member. Emergency support is available in the event of an urgent situation. You or your host family can call the office and you’ll be connected with a staff member who can assist you in real time.